Diego loved it and our guests had a great time. I understand now why you were so concerned about the service level with a few employees out that night, because you obviously hold your service level standards extremely high. Sorry to keep stepping on your toes, but I kept expecting to serve our own food and drinks, and then you went so far as to make a thank-you list and gather up the gifts! Oh my gosh, I've never had an experience like that (my kids are young, but I've attended many, many kids birthday parties in my auntie time), and I can't tell you how great it is to see a place that believes in good old-fashioned service that keeps your customers coming back again and again. My husband was so impressed and pleasantly surprised, and all of our guests noticed. Thank you so much, and you can be sure we'll be back to visit Scoops!
Selina |